Arrow Security Website Privacy and ADA Compliance Policies


This privacy policy applies to the website of Arrow Security at We respect the privacy of our visitors. We collect only such personal information that is needed to provide the information, service, or assistance that you request.

Information We Collect Automatically

If you visit our website to browse, read, or download information:

  • Your web browser automatically sends us, and we may retain, information such as the:
    • internet domain through which you access the Internet (e.g.,
    • type of browser software and operating system you are using;
    • date and time you access our site;
    • type of device you are using to access our website, such as a desktop computer, tablet, or mobile phone.
  • We will use this information as aggregate data to help us maintain this site, e.g., to determine the number of visitors to different sections of our site, to ensure the site is working properly, and to help us make our site more accessible and useful.
  • We will not obtain personally identifying information about you when you visit our site unless you choose to provide such information. We do not sell or rent personal information collected by our site to third parties and have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.  

Other Information We Collect

If you choose to identify yourself, or otherwise provide us with personal information, when you use our online forms:

  • We will collect, and may retain, any personally identifying information, such as your name, street address, email address, and phone number, and any other information you provide. We will use this information as we attempt to fulfill your request and may use it to provide you with additional information at a later time. We will not disclose such information to third parties, except as specified in this privacy policy.
  • If you request information, services, or assistance, we may disclose your personal information to those third parties that, in our judgment, are appropriate to fulfilling your request. If, when you provide us with such information, you specify that you do not want us to disclose the information to third parties, we will honor your request. Note, however, that if you do not provide us with such information, it may be impossible for us to refer, respond to, or fulfill your request.
  • Such third-party services may include:
    • those used to provide you with our products and services, customer service and support, payment processors, data hosting services and support, email service providers, and other relevant services;
    • to market our products and services to you, including by email and text message subject to your consent;
    • to provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts;
    • a third-party email marketing service in order to send email marketing and text message communications;
    • any affiliates or joint venture partners that we may have in the future.
  • Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How Long We Keep Information

We may keep the personal information collected for an unlimited period of time.

Security Precautions

Please note that electronic communication, particularly email, is not necessarily secure against interception. Please do not send sensitive data, such as credit information, social security numbers, or bank account numbers, by email or web form.

The Use of “Cookies”

We may use cookies in order to track site usage. These cookies are not required for site functionality. Cookies are also used to enable us to allow the sharing of information with Facebook and Twitter. Additionally, third-party widgets, such as those used by YouTube or Google, may utilize cookies depending on their configuration. You are not required to accept any cookies to use this site.

Google Analytics

We may also work with third parties that collect data about your use of our website and other sites or apps over time for non-advertising purposes. We use Google Analytics and other third-party services to improve the performance of the website and for analytics and marketing purposes. Google Analytics collects information, such as how often users visit this site, which pages they visit, when they do so, and what other sites they used prior to coming to this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, not your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information, nor do we have the capability to do so. Although Google Analytics places a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by “disabling cookies” on your browser.

For more information about how Google Analytics collects and uses data when you use our website, see the Google Privacy Policy or opt out of tracking here.


Facebook may track traffic to the website and your activity while on the site. We may also use a Meta pixel, also called a cookie, that allows us to send Facebook ads to people who have visited our website, or to send ads to people who have similar traits to people who have visited our website. We do not combine the information collected through the use of a Meta pixel with personally identifiable information, nor do we have the capability to do so. The Meta pixel will not affect the number of ads you see on Facebook, but it is used to help Facebook deliver ads to you based on your website visits and online habits. Facebook’s ability to use and share information collected by Meta pixels about your visits to this site is restricted by the Meta Pixels Data Policy.

Unauthorized Use

Unauthorized use, tampering with, or modification of this website or its supporting hardware or software may violate federal or other statutes and may subject the violator to criminal and civil penalties. In the event of unauthorized intrusion, all relevant information regarding the possible violation of law may be provided to law enforcement officials.


Website accessibility is important to Arrow Security. Our website,, is fully conformant with WCAG 2.1 level AA. The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities.


This Privacy and ADA Compliance Policies may be updated without notice. To stay updated on our privacy policy, check it each time you visit us at


Please contact us at if you have any questions, comments, or requests regarding our privacy and ADA compliance policies.

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