Comprehensive Officer Training

Arrow offers in-person training conducted by local and regional trainers and is a certified New York State Security Officer Training School. We also offer Arrow Academy, our online training with nearly 200 online courses designed specifically for the professional Security Officer.  

Our commitment to training excellence, coupled with our extensive experience in diverse vertical markets, positions all of our Officers to confidently fulfill their responsibilities. 

training

Arrow Academy

Studies show that professional Security Officer training leads to a safer and more secure environment. It also enhances Security Officer skill sets, improves morale and increases retention rates. The Arrow Academy gives our Security Officers the skills they need to react appropriately to any situation. 

Convenient for You

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Courses can be easily accessed from any computer, laptop, tablet, or mobile phone. Officer training certificates are issued and compliance is tracked by our HR and Operations Teams

Course Catalog

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To view the entire Arrow Academy training course catalog, click here.

Upcoming Classes

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To explore and register for one of our upcoming Security Course classes, click here. 

At Arrow, We place a strong emphasis on comprehensive training to ensure that our Officers are well-equipped to protect clients'
organizations and their brands.

training

A Commitment to Training Excellence

Our trained, experienced and reliable security officers provide:

Customized Training

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We understand that security needs vary from business to business and even location to location. For this reason we will work with you to develop a customized training program.

Cross Training

Arrow Security Cross Training

In alignment with client preferences, Arrow cross-trains personnel in as many additional post assignments and areas of responsibility as they are suited. In addition to augmenting the capabilities of our personnel, cross training assists in backup and special coverage situations.

Training Compliance

Compliance Training Icon

Arrow’s HR software tracks site-specific client training requirements for all Security Officers:

  • We will comply with all site training requirements
  • We comply with all federal, state, and local mandated training requirements, including sexual harassment training

At Arrow, We place a strong emphasis on comprehensive training to ensure that our Officers are well-equipped to protect clients'
organizations and their brands.

Arrow's Comprehensive Training Programs Include:

We understand that security needs vary from business to business and even location to location. For this reason we will work with you to develop a customized training program.

  • Customer and site-specific training

  • In-person Officer training

  • On-line professional Security Officer courses
  • Customer service training
  • Pre-assignment training
  • On the job training
  • Annual refresher training
  • Site specific cross training
  • Supervisor development training
  • Daily coaching and mentoring
  • Special certifications:
Find Out More
Training Course In-Person

Crime continues to have a profound effect on the property management sector:

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$8.2B

in property loss annually

source:
U.S. Fire Admin., 2017-2019

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42,104

burglaries in commercial
or office buildings

source:
Statistica, 2022

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7.1%

uptick in property crime
offenses 2022 vs. 2021

source:
FBI

Industry news and trends

Latest Updates

The Arrow 11, January 2025: With Ray Maskell

This month, we talk transformation, strategy, and Winston Churchill with Ray Maskell.…
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5 Emerging Trends in Security for 2025

The five key trends that will impact the security industry this year.…
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Arrow Security Adds Three Industry Leaders from NBCUniversal, FBI, Hartford Police Department and Private Firms 

New appointments strengthen Arrow’s standing as the Northeast region’s leading Security Services company.…
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The Arrow 11, December 2024: With Craig Schwab

Our latest “Arrow 11” highlights Arrow’s Chief Operating Officer as he wraps up his first year on the job.…
Read more

We're accountable.
We care.

“The team we have at Arrow Security is the hardest working group of people I've seen in the industry. Their commitment and dedication are unparalleled. It amazes me every day the lengths at which they go to provide the best service. And in doing so, we hold each other accountable because that’s what’s important to our customers and ourselves.”
Meet Our CEO
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