Arrow Mission Statement: Arrow Security provides world-class safety and security services to protect what’s important to our clients, because everyone deserves to feel safe and secure and have the peace of mind that comes with knowing they are protected.
Company Vision: To create an army of Arrow Security advocates in our employees and clients by becoming both the employer and provider of choice in the security industry.
- Create an environment where our employees can grow, make a difference, and do the best work with the best teammates.
- Delight clients in areas that matter to them every day, and at every opportunity, with the most professional security service.
Company Culture: The Arrow Security Culture is simple and clear – We Care
We care about our employees, we care about our clients, we care about the world we live in, we care about each other, and we care about keeping people safe.
To ensure we maintain that culture, we will focus on: Professionalism, Respect, Opportunity, Teamwork, Equality, Commitment, and Trust (P.R.O.T.E.C.T.). We will apply these concepts to everything we do, whether we are working together in the office, in the field, or in our dealings with clients and each other. These terms will be our cornerstones, and we shall judge our actions (individual, collective, and organizational) by them. If we find we are not living up to these principles, we will decide whether the terms need to change, or our behavior needs to change.
As professionals, our clients, and teammates consistently receive our best effort to fulfill our commitments. We are accountable to ourselves, each other, and our clients. We act with the skill and competence that is expected of the finest in our field, and we proudly represent the Arrow brand.
We treat our clients, teammates, and everyone we encounter how we want to be treated. We recognize the dignity and worth of all people, treat them with consideration and compassion, and place others’ needs above our own. We create an environment where everyone can become their best selves and help each other develop.
We are committed to giving each other the ability to grow without bounds within the organization. We see opportunities to make the world better wherever we are through our words, our actions, and our innovation, so that we improve ourselves and our organization for those we serve.
We focus on being a “WE” organization. We find ways to collaborate. We see each team member’s unique strengths and help apply them to achieve amazing results. We know that together we achieve far greater results than we ever could alone. When we work collaboratively, our potential is greater than the sum of our parts. We are there for each other and we find a way to say “yes”.
We ensure that everyone in the organization has an equal opportunity to advance their career based on their work ethic, work product, and their ability to work together. We give our clients an exceptional client experience no matter the size of their accounts.
We are dedicated to our teammates, clients, and our profession. We pride ourselves on our selfless service, self-discipline, resilience, and tenacity to achieve any mission and overcome any challenge. Our word is our bond, and we deliver on every promise. We always follow through and follow up, and we know we can always be better.
We rely on each other to do the right thing. We give trust to everyone on our team and expect others to have that same trust in us, and we hold that trust sacred. Every day we strive to earn the trust we have been given and fight to never lose it. We put ourselves on the line because we believe in each other and our organization.
At Arrow Security, we are a part of something greater than ourselves, and together…