We Are The Service People
Our Philosophy is Simple.
Deliver our valued partners world class safety and security coupled with around the clock superior professional service.
"We are consistently impressed with the level of service and security provided by the ARROW Team. They always make themselves available and work hard to show us they care."
John R., Property Manager
Customized Training Solutions
Integrated Security Solutions
Regional Vice President
A senior executive who provides direction and leadership to their local team including quality assurance, operational excellence, HR, recruitment and compliance.
A dedicated professional who oversees your entire security operation, ensures that you receive the highest quality care at every level, and serves as your direct, local contact for service day or night.
Local Command Centers
Skilled professional Tour Commanders in charge of scheduling and 24-hour monitoring to ensure your posts are covered.
Field Inspectors / Supervisors
Licensed Supervisors serve as mobile security supervisors who conduct random quality assurance check-ins, and provide Officer mentoring and support.
At ARROW SECURITY, our goal is to provide you with the highest quality security and safety program.
We will work with you to develop a customized quality assurance program that measures your
most important KPIs and focuses on continuous improvement.
- Tailored security program approach to meet your specific requirements
- 24 / 7 / 365 customer service and constant communication with your regional team
- Rigorous vetting and hiring process that delivers skilled, professional Security Officers
- Field Inspectors / Supervisors that perform frequent, random, unannounced site inspections
- Industry leading Officer and Supervisor training through ARROW Academy
- Localized Command Centers that ensure full post coverage
- Security Management technology for incident reporting, guard touring and KPI measurement
- Officer check-in / check-out software for accurate invoicing
- Professional Officer appearance
- Hassle-free transitions