IN BUSINESS SINCE 1985 AND WITH DEEP EDUCATIONAL EXPERIENCE

Arrow Security is the perfect choice for providing safety and security in the educational sector. Whether you are looking for Armed or Unarmed Security Officers for a K-12 setting or for higher education, Arrow Security has you covered.

As a true Super Regional guarding company, we are large enough to provide our educational clients with the resources, technology, and supervision to deliver a superior security program while being nimble enough to react quickly and deliver an exceptional customer experience. It’s our service that sets us apart!

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We have been very satisfied with the transition to Arrow Security. They are always available and responsive to our needs and have done a very good job of hiring high quality Security Officers. Officer payroll and invoicing has been timely and accurate. We are very proud and happy to be partnering with Arrow Security.

- MIKE S, DIRECTOR OF SCHOOL SAFETY & SECURITY
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“ We have been very satisfied with the transition to Arrow Security. They are always available and responsive to our needs and have done a very good job of hiring high quality Security Officers. Officer payroll and invoicing has been timely and accurate. We are very proud and happy to be partnering with Arrow Security.”

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– Mike S, Director of School Safety & Security
EXPERIENCE YOU CAN TRUST
Arrow Security has one of the largest Security Guarding educational portfolios in the tri-state area. We take seriously our responsibility of protecting students, faculty, and visitors on your campus. Our Operations teams have hundreds of years of combined experience in many facets of Law Enforcement and bring their professional knowledge, training and solutions to our client’s security programs.
EDUCATIONAL SECURITY SERVICES OFFERED
  • Armed and Unarmed Security Officers
  • Access Control
  • Visitor Management
  • Foot and Vehicle Patrols
  • Building Security
  • CCTV and Alarm Monitoring
  • Special Event Security
  • Fire Safety
  • Metal Detection
  • X-Ray Screening
  • Narcan Administration
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PURCHASING MADE EASY
Arrow offers multiple purchasing vehicles that make procuring Security Guard services simple and hassle-free. Gone are the days of costly and time-consuming RFPs. With our multiple purchasing vehicle options, you can feel confident that Arrow Security has been fully vetted and approved to provide Armed and Unarmed Security Guard services with pre-approved contracts and flexible pricing options.
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PLACING THE RIGHT OFFICERS FOR THE EDUCATIONAL ENVIRONMENT
Selecting and retaining the right Security Officers for the educational setting is critical to the success of your security program. We understand that the Officers assigned to our partners will be providing services that involve direct contact with students, teachers, parents, staff, and the community and that it is important that they create a safe and secure environment and a positive lasting impression. We know that the skill sets required for Security Officers vary from Elementary Education all the way through Colleges and Universities and we identify the right Security Officer for each unique application. Our first preference is to place retired Law Enforcement Professionals at our educational client sites.
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MANAGEMENT & SUPERVISION

All Education clients are assigned a dedicated Account Manager who is available to provide 24/7/365 support to our partners. Each Account Manager is supported by a Local Regional Office and Arrow’s proven Quality Assurance Program. A key element of our QA Program are our Field Inspectors / Supervisors. Field Inspectors / Supervisors conduct random and unannounced site inspections of Officers on duty to ensure they are performing at peak levels and living up to our customers’ expectations. We communicate regularly with our clients and act with a sense of urgency to correct problems and put solutions in place to ensure they don’t happen again. We are focused on the continuous improvement of your security and safety program.
EDUCATIONAL-BASED SECURITY OFFICER TRAINING

All Officers assigned to our educational clients are FEMA Active Shooter Certified. As a state-certified training school, we are committed to training because better-trained Officers help protect your students, faculty, guests, and your reputation. Our Arrow Academy Professional Security Officer online training catalog has courses specifically designed for the educational environment:

Arrow Academy Educational Training Courses Include:

    • DHS Active Shooter
    • Active Shooter Response
    • Physical Security in the School Environment
    • Critical Incident Response in the
    • School Environment
    • Campus and Community Relations
    • CPR / AED / First Aid
    • Customer Service as a Security Function
    • Emergency Situations
    • Ethics, Deportment, and Professional Conduct
    • Human and Public Relations
    • Command Presence
    • Communicating with Angry People
    • Communication Mistakes to Avoid
    • Dealing With Mentally Ill People
    • Defusing Conflict and Crisis
    • Public Relations
    • Access Control
    • Event Security
    • Gang Trends
    • Juveniles and Gangs
    • Evacuations
    • Handling Emergency Situations
    • School Resource Officers
    • Verbal Judo
    • Body Language Analysis of Pre-Attack Behaviors
    • The Essential Components of De-Escalation and Conflict Resolution
To learn more about our Education Security services, contact us today!


TECHNOLOGY

We utilize advanced technology to enhance your security program. Our 24/7/365 Command Centers help ensure full post coverage and accurate scheduling. Our Industry leading WinTeam software e Hub application with geo-fencing delivers accurate Officer check-in / check-out that is tied directly to our payroll and billing software, providing accurate payroll for our Officers and accurate invoicing to our clients. Our Lighthouse Security Management Smartphone Software application offers “Guard Touring,” electronic reports with video or photo evidence, electronic post orders that are in line with your safety plans, improved communication, and much more. With Arrow’s Lighthouse Security Management Smartphone application electronic documentation can be customized for Title IX and Cleary Act reporting for higher education clients.

ACCURATE INVOICING

Officer check in / check out software ties directly to our WinTeam invoicing software which ensures accurate and timely invoicing for our customers. We provide certified payroll as requested, customize invoicing as needed and provide a dedicated Accounts Receivable point of contact to immediately address any billing concerns.
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PROFESSIONAL ORGANIZATIONS & AFFILIATIONS

Arrow’s Operational Teams have hundreds of years of combined experience in professional law enforcement and maintain deep connections to the law enforcement communities. They are up to date on the latest procedures and protocols and maintain relationships to local, state, and federal law enforcement entities and community organizations. We make sure to establish relationships with local law enforcement so that in the event of an emergency we can collaborate together to address any situation.
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