AJ Caro, CEO

Arrow Team,

Our company continues to move in an amazing direction because of your efforts.  Because of you, Arrow has moved from being “in” the security industry, to leading the security industry. While everyone else is doing things “the way they have always been done,” Arrow has been innovating and seeing how things can be done going forward. You have done that, and you are leading the way to what security will look like tomorrow. 

To help you create the Arrow of today, aimed at overcoming tomorrow’s challenges, I wanted to provide new and updated guidance to you through a renewed Mission, Vision, and Culture. These declarations reflect our continued dedication and commitment to providing superior safety and security services, delighting our clients, nurturing a thriving workforce, and contributing positively to our community. 

Our Mission is unambiguous. Our Vision is clear. But it is our Culture that truly sets us apart –  

We Care.  

We care about our employees, our clients, the world we live in, each other, and keeping people safe.
This care is manifested in our dedication to: Professionalism, Respect, Opportunity, Teamwork, Equality, Commitment, and Trust (P.R.O.T.E.C.T.). These principles will guide us in everything we do and will be the yardstick by which we measure our actions — as individuals, as teams, and as an organization. We will apply these concepts in every way, whether we are working together in the office, in the field, or in our dealings with clients and each other.  

This is an exciting chapter in our journey and a bold leap into our future. I am inspired and humbled to embark on this journey with you, and I cannot wait to see how we will rise to this challenge, embracing our new Mission, Vision, and Culture. We are Arrow Security and, together, we can ensure a safer, more secure world. 

Thank you for your continued hard work, your dedication, and your care. Let us stand together and find pride in what we do — because we are not just part of an organization, we are part of something far greater. 

Together… We Care! 

Best regards,