As one of the largest privately-owned security companies in the U.S., Arrow Security is well positioned to protect your business from the unprecedented level of crimes that are being perpetrated on businesses every day. This includes the recent surge in organized retail crime (ORC), as well as threats of violence against shop owners and personnel. Unfortunately, no retail establishment, no matter what its size or location, is immune to these devastating crimes.

OUR SERVICE

How We Serve Retailers

Our trained, experienced and reliable Security Officers offer:

Concierge
Services
Our retail security officers extend their role beyond security, offering personalized concierge services to warmly greet and assist customers.
Shoplifting Deterrents
Our retail security officers extend their role beyond security, offering personalized concierge services to warmly greet and assist customers.
In-Store &
Parking Safety
Our retail security officers extend their role beyond security, offering personalized concierge services to warmly greet and assist customers.

ARROW ACADEMY
Customized Security Officer
Training for the Retail Market
Arrow Academy offers more than 200 training courses specifically designed for the
Professional Security Officer. We have customized a training course curriculum that
focuses on the Retail Setting. Courses include:

Emergency Response in the Retail Setting
Customer Service as a Security Function
Shoplifters
Fire & Emergency Response
Communicating with Angry People
Defusing Conflict & Crisis
Dealing with Mentally Ill People
Engaging the Customer

Lost Children
Parking Lot Security Building Evacuations
    and Emergencies
Driving Safety
Basic Principles of Active Shooter Response
Fire Prevention and Life Safety
Verbal Judo
Find Out More
In response to retail crime, retailers took these actions:
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45.3%
Reduced Store Operating Hours
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29.7%
Reduced or Altered In-Store Selection
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28.1%
Reported Closing a Specific Store Location
Click here for the Complete 2023 Retail Security Survey – National Retail Federation/Loss Prevention Research Council
WHAT WE’RE UP TO
Latest Updates
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Scott Sturgess re: Key Traits Retailers Should Look For…
Proper officer selection, sector-specific training, and fully integrating staff monitoring technology are all key to a successful retail security program.
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Scott Sturgess re: How to Save Lives in the Retail Sector
More and more organizations, including those in the retail sector, are requesting that their security officers to be Narcan certified given the rash of fentanyl and prescription drug overdoses on the rise.
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The Surge in Retail Crime
The latest report from the National Retail Federation and Loss Prevention Research Council points to the unprecedented level of crime that is affecting retailers nationwide.
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Watch Video Now
Click Here For The Full Report






RETAIL SECURITY

Contact Us

Please complete this form to learn more about our services and how we can help you.