Our Technology
Arrow Security leverages the latest technology to promote peace of mind and ensure the highest quality care for each partner. We customize our technology to enhance your security program, mitigate risk, minimize cost, and better protect your people, property and guests.
Our 24/7 Command Center
- Centralized Command Center allows us to efficiently monitor posts and ensure they are always covered
- Proactively see the Security Officers checking in and out in real-time
- Tour Commanders can dispatch security personnel and Field Inspectors/Supervisors immediately
- Tour Commanders work closely with the Regional Operations Managers to ensure your needs are met, including surge staffing and additional post requests
- Check in/out software links directly to payroll and billing for accurate invoicing and Officer pay
Security Management Smartphones
Our smartphone and security management software gives you real-time data to measure your most important KPIs to create security program efficiencies and increase productivity.
- Hourly/daily/weekly/monthly automated customized reports and KPIs
- Client desktop or mobile portal for real-time view of activity
- Incorporates video or photo evidence
- Eliminates messy handwritten reporting
- Cloud-based interactive tour verification with guard prompts
- Electronic post order confirmation reporting and management
- Emergency response and communication
- Real-time GPS location and geofencing
Check in/Post Coverage
To ensure that our Officers are on post and on time, we have comprehensive processes and post monitoring technology all of which is supervised by our Command Center.
Officer time and attendance is tracked and seamlessly linked using facial recognition software through eHub, which is our time and attendance system. This system also links to our WinTeam software.
We also employ geofencing to ensure that Officers sign into work only when they arrive at work.
If an Officer is unable to report, the Security Officer who worked the prior shift is required to remain at the post until relief arrives.
If no Officer was previously on site, a mobile Field Inspector/Supervisor is dispatched to provide coverage at the post until a replacement Officer is provided by the Command Center. If for some reason an Officer has not checked in as scheduled, we take immediate action to ensure continuity of security coverage for that post.
Tactical Security Operations Technology
Arrow trains its personnel in the use of state-of-the-art tactical security tools and systems:
- Medical response technologies, such as Automatic External Defibrillators
- Metal detection and x-ray screening technologies
- Explosives trace detection equipment
- Electronic visitor management and badging systems
- State-of-the-art video surveillance systems
- Intrusion detection and alarm point monitoring systems
- Access control technologies, including biometric and proximity card technologies
- Environmental monitoring technologies
Integrated Security Solutions
At Arrow, we believe in a holistic and layered approach to your security and safety. By combining the expertise of our physical guarding with Strategic Alliance Partners, we can provide you with the most comprehensive protection and the best available security programs in the industry today.
- AI-Powered Intelligence Platforms for Dark Web Investigations
- Canines
- Crisis Management Planning & Response
- Drones
- Educational Security Assessments & Training
- Electronic Security
- Event Medical Services
- Investigations & Employee Background Screening
- Physical Threat and Vulnerability Assessment & Risk Mitigation
- Rapid Deployment of Mobile CCTV Solutions
- Security Management Process Improvement & Training
- Security Robots
- Security/Shatter-Proof Window Film
- Threat Assessment Management Team Creation
We're accountable.
We care.
